Farewell Email to Clients: A Guide to Saying Goodbye with Grace

Source influno.com A well-written farewell email to clients is an essential tool for any business. It can help you maintain positive relationships with your clients, even after you have stopped working with them. A thoughtful farewell email can also help you to generate positive word-of-mouth marketing, which can lead to new business opportunities.

Best Farewell Email Structure for Clients

Opening Paragraph:

• Begin with a warm and professional greeting, expressing gratitude for the client’s partnership.
• State the reason for your departure and the effective date.

Body Paragraph 1: Transition and Appreciation

• Clearly convey that you are transitioning to a new role or opportunity.
• Reiterate your appreciation for the client’s business and support throughout your tenure.

Body Paragraph 2: Highlight Accomplishments (Optional)

• If appropriate, briefly summarize some key accomplishments or projects you worked on together.
• This serves as a reminder of the value you brought to the partnership.

Body Paragraph 3: Future Engagement (Optional)

• If applicable, state how you plan to stay connected or offer continued support in the future.
• This shows that you value the relationship beyond your present role.

Body Paragraph 4: Introduce Successor (Optional)

• If applicable, introduce your successor and assure the client of a smooth transition.
• Provide contact information for the successor.

Body Paragraph 5: Call to Action

• Invite the client to contact you if they have any questions or concerns.
• Offer to facilitate a handover meeting or provide additional assistance as needed.

Closing Paragraph:

• Express well wishes for the client’s continued success.
• Thank the client once more for the opportunity to work with them.
• End with a professional and warm sign-off.

Suggested Email Structure Table

Section	Content
Opening	Greeting, reason for departure, effective date
Body Paragraph 1	Transition, appreciation
Body Paragraph 2	Accomplishments (optional)
Body Paragraph 3	Future engagement (optional)
Body Paragraph 4	Introduce successor (optional)
Body Paragraph 5	Call to action
Closing	Well wishes, thanks, sign-off

Farewell Email to Clients

Retirement

Dear [Client Name],

I hope this email finds you well. It is with both a heavy heart and a profound sense of gratitude that I announce my retirement from [Company Name]. My last day with the company will be [Date].

For the past [Number] years, I have had the privilege of serving you as your HR Manager. It has been an absolute pleasure to work with such a valued client. Your support and trust have been invaluable to me, and I am eternally grateful for the opportunity to have been a part of your team.

Resignation

Dear [Client Name],

I hope this email finds you in good spirits. I am writing to inform you of my decision to resign from my position as HR Manager at [Company Name], effective [Date].

This decision was not made lightly. I have enjoyed working with [Company Name] and have learned so much during my time here. I am particularly grateful for the opportunities you have provided me to grow both professionally and personally.

Promotion

Dear [Client Name],

I am delighted to inform you that I have been promoted to the position of HR Director at [New Company Name]. While I am excited about this new opportunity, I want to express my sincere gratitude for the support and guidance you have given me during my time at [Company Name].

I have always valued our partnership and the trust you have placed in my abilities. I am confident that the skills and experience I have gained at [Company Name] will enable me to succeed in my new role.

Relocation

Dear [Client Name],

I hope this email finds you well. I am writing to regretfully inform you that I will be leaving [Company Name] on [Date] due to a family relocation.

I want to express my sincere appreciation for the trust and opportunities you have given me during my time here. Working with [Company Name] has been an incredibly rewarding experience, and I have learned and grown immensely.

New Job Opportunity

Dear [Client Name],

I am writing to inform you of my decision to leave my position as HR Manager at [Company Name] on [Date]. I have accepted a new position as HR Director for [New Company Name].

While I am excited about this new opportunity, I want to thank you for the support and guidance you have provided me during my time at [Company Name]. I have enjoyed working with you and value the relationships I have built here.

End of Contract

Dear [Client Name],

I am writing to inform you that my contract with [Company Name] will be expiring on [Date]. While I have enjoyed my time at the company, I have decided not to renew my contract.

I want to express my sincere gratitude for the opportunity to serve as your HR Manager. I have valued our partnership and the support you have given me.

Termination

Dear [Client Name],

I am writing to inform you that, after careful consideration, we have made the difficult decision to terminate your contract with [Company Name], effective [Date]. This decision has been reached due to [Reasons for Termination].

We understand this may be a difficult transition for you, and we are committed to providing you with support during this time. We will be providing you with severance pay, as per your contract.

Farewell Email to Clients

What are the important elements of a farewell email to clients?

A farewell email to clients is a professional and courteous way to conclude a business relationship. It should be concise, clear, and express gratitude for the opportunity to work together. Here are the important elements to include in a farewell email to clients:

• Subject line: Keep the subject line brief and professional, such as "Thank You for Your Business" or "Farewell from [Your Name]."
• Opening paragraph: Start by expressing your gratitude for the client’s business and support. State the reason for your departure, whether it’s a change in your career, retirement, or other personal reasons.
• Body paragraph: If you’re leaving the company on good terms, you can offer to assist with the transition or provide referrals to other professionals. If the relationship is ending due to a disagreement, keep your tone professional and avoid any negative comments.
• Closing paragraph: Restate your thanks and express your best wishes for the client’s future success. If appropriate, you can include a call to action, such as inviting the client to connect with you on LinkedIn or subscribe to your newsletter.
• Signature: End the email with your name and a professional email signature.

What tone should you use in a farewell email to clients?

The tone of your farewell email should be professional and respectful, even if the business relationship ended on a negative note. Express your gratitude for the opportunity to work together and avoid any negative language or accusations.

Do you need to include a call to action in a farewell email to clients?

Including a call to action in a farewell email to clients is optional, depending on the circumstances. If you’re leaving the company on good terms, you may want to invite the client to connect with you on LinkedIn or subscribe to your newsletter. If the relationship is ending due to a disagreement, it’s best to avoid any further communication.

Thanks for dropping by! I hope you found something interesting or helpful in my article. If you have any questions or comments, don’t hesitate to reach out. I’d love to hear from you. And don’t forget to pop back in later for more farewell email inspiration. I’ll be here waiting with open arms (and an inbox full of witty subject lines).